Home Care & Home Health Support Referral
Home Care & Home Health Care: Understanding the Difference & How They Work Together
When a loved one begins receiving Home Health Care services, families are often introduced to a whole new world of care options, medical terminology, and decisions. One of the most common questions families ask is:
“What’s the difference between Home Health and Home Care?”
While the two services are different, they often work best together.
At Assistance Home Care, our Team helps support older adults and families throughout Greater St. Louis and St. Charles County with personalized non-medical home care services that can complement Home Health Care and help individuals remain safe, comfortable, and supported at home.
Whether someone is recovering after an illness, managing a chronic condition, or transitioning home from rehab or the hospital, Home Care can help fill the gaps between clinical visits and provide ongoing day-to-day support.
Our Team responds promptly and can meet with families the same day to support timely discharge planning.
Let’s Talk About How We Can Help
Navigating care options after a health event or diagnosis can feel overwhelming, but families do not have to navigate it alone.
Whether your loved one is already receiving Home Health services or you’re exploring additional support at home, our Team is here to help you understand your options and create a personalized plan of care.
Schedule a Discovery Visit today or call our Team to learn more about Home Care support throughout Greater St. Louis and St. Charles County.
How Home Care Works Alongside Home Health Care
Home Health Care typically focuses on short-term medical services provided in the home by licensed healthcare professionals such as nurses or therapists. These visits are often scheduled intermittently throughout the week and may include:
- Skilled nursing visits
- Physical therapy
- Occupational therapy
- Speech therapy
- Wound care
- Medication education
- Monitoring recovery progress
Home Care, on the other hand, provides ongoing non-medical support focused on helping someone safely manage everyday life at home.
Our Care Professionals can provide support before, during, and after Home Health visits to help reinforce routines, encourage safety, and provide peace of mind for families.
This collaborative approach often helps individuals remain more comfortable and confident throughout recovery or long-term aging journeys.
Understanding the Difference Between Home Health & Home Care
Home Health Care
Typically includes:
- Skilled medical care
- Nurses and therapists
- Short scheduled visits
- Medicare-qualified services
- Clinical treatment and recovery goals
Home Care
Typically includes:
- Ongoing daily support
- Assistance with routines and activities of daily living
- Safety oversight and companionship
- Flexible schedules, including longer shifts or 24/7 care
- Support for both the individual and family caregiver
Rather than replacing Home Health services, Home Care often helps support the time in between clinical visits when families may still need additional assistance at home.

How Home Care Can Help During Home Health Services
Our Team can help support individuals and families with:
- Personal care and bathing assistance
- Mobility support and fall prevention
- Meal preparation and hydration reminders
- Medication reminders
- Transportation to follow-up appointments
- Companionship and social engagement
- Overnight support and safety oversight
- Light housekeeping and laundry
- Dementia and memory care support
- Assistance with daily routines during recovery
- Family caregiver respite and support
For many families, having consistent support throughout the day can reduce stress and help recovery feel more manageable.

Fast, Flexible Home Care Support at Home
At Assistance Home Care, we understand that care needs can change quickly.
Our Team is proud to offer:
Same-Day Discovery Visits Available
We can often meet families the very same day to discuss care options and create a personalized support plan.
Flexible Scheduling With No Weekly Minimums
Whether someone needs just a few hours of support or around-the-clock care, our services are customized around each family’s needs.
Rapid-Start Care
In many situations, services can begin within 24–48 hours.
Specialized Dementia & Aging Support
Our Team is experienced in supporting individuals living with Alzheimer’s disease, dementia, mobility limitations, and chronic health conditions.
Care & Safety Program Powered by Sensi
Our Care & Safety Program powered by Sensi helps provide additional peace of mind through technology-enabled insights that can help identify changes in routines, fall risks, and safety concerns.

Common Situations When Families Reach Out to Us
Service Area Map
Contact Assistance Home Care
Neighborhood Office Locations

Melissa Lindsey
Community Development Manager
Melissa Lindsey works closely with hospital and facility teams to support smooth transitions of care and serve as a trusted referral partner. She is available to assist with discharge coordination, same-day family meetings, service questions, and ongoing partnership support.
View Melissa’s Contact Card
Providing Peace of Mind With Our Service Pledge
We believe professionalism is more than a promise, it’s the daily standard we hold ourselves to, in service to you and your loved ones. We know that inviting a caregiver into your home is an act of trust, and we take that to heart. We also know we’re human. We might not get everything right the first time. Our promise it to always listen, learn and improve because your trust means everything to us.
Our Commitment To Your Family
Should you feel that our service falls short of this pledge, simply let us know within 24 hours of the visit. If your experience doesn’t reflect the level of care and support we share in this pledge to you, we want to make it right. That’s why we’re willing to waive up to 100% of the visit.
In the words of our Owner, we’ll simply ask,
“What happened, and how can we make it better for tomorrow?”
-Allen Serfas, President & Co-Founder of Assistance Home Care
What You Can Expect From Our Team
We don’t wait for problems to arise, we plan ahead. You can count on us to be there as promised. We minimize service interruptions through proactive planning, family Team building, open communication, and strong backup systems ensuring consistent, dependable care.
Our Care Professionals know what they’re doing because we invest in their training, support, and development. They’re fully knowledgeable about your loved one’s Care Plan and confident in delivering care with skill and compassion.
Clean, prepared, in uniform, and mindful of personal presentation. No strong odors, no smoke, heavy perfumes, etc. We respect the close, personal nature of caregiving and being in your home.
Being on time is the baseline of respect we offer every family. We believe great service means respecting your time and your loved one’s needs.
We know this work is personal. Our Team brings compassion, understanding, and a positive spirit to every visit, every call, and every interaction.
We value and seek your feedback because it helps us grow, improve, and provide the best possible experience for your family. We don’t hide from challenges. We lean in, keep you informed, and work as a Team to find solutions.
Above all, we see and honor the person behind the care plan. We treat every client, family member, and Teammate with the respect they deserve, because trust is at the heart of everything we do.
Frequently Asked Questions
Is Home Care the same as Home Health Care?
No. Home Health Care focuses on skilled medical services provided by nurses or therapists, while Home Care provides non-medical support with daily living and safety at home.
Can someone receive both Home Health and Home Care at the same time?
Yes. Many families use Home Care alongside Home Health services to provide additional daily support between clinical visits.
Does Home Care help after physical therapy or surgery?
Absolutely. Home Care can help support recovery by assisting with mobility, meal preparation, safety oversight, transportation, and daily routines.
How quickly can services begin?
In many situations, our Team can begin services within 24 hours after the initial Discovery Visit.
Do you offer dementia support?
Yes. Our Team has extensive experience supporting individuals living with Alzheimer’s disease and other forms of dementia.



