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Home Care Support During Hospice & Palliative Care
When a loved one begins Hospice or Palliative Care services, families are often navigating an emotional and overwhelming season filled with important decisions, changing needs, and a desire to make every moment as comfortable and meaningful as possible.
One of the most common questions families ask is:
“How can we make sure someone is there to help in between Hospice visits?”
At Assistance Home Care, our Team works alongside Hospice and Palliative Care providers throughout Greater St. Louis and St. Charles County to help support individuals and families with personalized non-medical care at home.
Our role is to provide compassionate daily support, comfort-focused assistance, companionship, and caregiver respite so families can spend more meaningful time together while feeling supported throughout the journey.
Our Team responds promptly and can meet with families the same day to support timely hospice & palliative care planning.
Compassionate Support for your Loved One’s Journey
No family should have to navigate Hospice or Palliative Care alone.
Whether you are exploring care options, supporting a loved one receiving Hospice or Palliative Care, or simply trying to understand what additional support may help, our Team is here to walk alongside you with compassion, dignity, and respect.
Schedule a Discovery Visit today or call our Team to learn more about Home Care support throughout Greater St. Louis and St. Charles County.
How Home Care Works Alongside Hospice & Palliative Care
Hospice and Palliative Care teams provide important medical, emotional, and spiritual support for individuals facing serious illness or end-of-life journeys.
These services may include:
- Nursing care
- Pain and symptom management
- Emotional and spiritual support
- Social work services
- Guidance for families and caregivers
- Comfort-focused care planning
While Hospice and Palliative Care teams provide critical clinical oversight and support, visits are often intermittent throughout the week.
Home Care can help provide ongoing support in between visits by assisting with daily routines, comfort measures, companionship, safety oversight, and caregiver support.
Our Team works collaboratively alongside Hospice and Palliative Care professionals to help individuals remain comfortable, dignified, and supported in the place they call home.
Understanding the Difference Between Hospice, Palliative Care & Home Care
Hospice Care
Hospice Care focuses on comfort-oriented medical care and support for individuals facing end-of-life journeys.
Palliative Care
Palliative Care focuses on improving comfort and quality of life for individuals living with serious or chronic illness and may occur alongside curative treatments.
Home Care
Home Care provides non-medical daily support and companionship that can help individuals remain safe, comfortable, and supported at home.
Home Care often helps fill the gaps between clinical visits and provides families with additional reassurance, flexibility, and ongoing support throughout the day or overnight.
How Home Care Can Help During Hospice & Palliative Care
Our Care Professionals can assist with:
- Personal care and hygiene assistance
- Bathing, grooming, and dressing support
- Mobility assistance and repositioning
- Meal preparation and hydration reminders
- Companionship and emotional support
- Overnight support and bedside presence
- Light housekeeping and laundry
- Medication reminders
- Dementia and memory care support
- Family caregiver respite
- Safety oversight and fall prevention
- Creating calm, comforting routines at home
For many families, having additional compassionate support present in the home can provide peace of mind during an incredibly emotional season.
Common Situations Families Reach Out to Us
Families often contact our Team when:
- A loved one wishes to remain at home during Hospice Care
- Family caregivers need overnight support or rest
- Someone should not be left alone for long periods
- Care needs have increased beyond what family alone can manage
- Additional companionship and emotional support would help
- Families need help navigating changing daily care routines
- A loved one is experiencing mobility or dementia-related challenges
- Families want additional reassurance and support between Hospice visits
Every family’s situation is unique, and our Team works to create a flexible care plan centered around comfort, dignity, and personalized support.
Fast, Flexible Comfort-Focused Support at Home
At Assistance Home Care, we understand that care needs during Hospice and Palliative journeys can change quickly and unexpectedly.
Our Team offers:
Same-Day Discovery Visits Available
We can often meet with families quickly to discuss care needs and provide guidance during urgent or emotional transitions.
Flexible Scheduling With No Weekly Minimums
Whether a family needs a few hours of support, overnight care, or around-the-clock assistance, care plans are customized to each situation.
Rapid-Start Care
Services can often begin within 24 hours depending on the family’s needs.
Experienced Dementia & Aging Support
Our Team has extensive experience supporting individuals living with Alzheimer’s disease, dementia, mobility challenges, and complex aging-related conditions.
Care & Safety Program Powered by Sensi
Our Care & Safety Program powered by Sensi helps provide additional peace of mind through technology-enabled insights that can help identify changes in routines, mobility concerns, and safety risks within the home.
For Healthcare Professionals
Our Team proudly works alongside Hospice organizations, Palliative Care providers, hospitals, physicians, and community healthcare professionals throughout Greater St. Louis and St. Charles County.
We can help support:
- Supplemental non-medical care at home
- Rapid-start and urgent support needs
- Overnight bedside support
- Dementia-related supervision and companionship
- Family caregiver respite
- Ongoing communication and care coordination
- Safety oversight and mobility support
Our goal is to help families feel more supported while reinforcing comfort-focused care plans and honoring an individual’s wishes to remain at home whenever possible.
Service Area Map
Contact Assistance Home Care
Neighborhood Office Locations
Melissa Lindsey
Community Development Manager
Melissa Lindsey works closely with hospital and facility teams to support smooth transitions of care and serve as a trusted referral partner. She is available to assist with discharge coordination, same-day family meetings, service questions, and ongoing partnership support.
View Melissa’s Contact Card
Providing Peace of Mind With Our Service Pledge
We believe professionalism is more than a promise, it’s the daily standard we hold ourselves to, in service to you and your loved ones. We know that inviting a caregiver into your home is an act of trust, and we take that to heart. We also know we’re human. We might not get everything right the first time. Our promise it to always listen, learn and improve because your trust means everything to us.
Our Commitment To Your Family
Should you feel that our service falls short of this pledge, simply let us know within 24 hours of the visit. If your experience doesn’t reflect the level of care and support we share in this pledge to you, we want to make it right. That’s why we’re willing to waive up to 100% of the visit.
In the words of our Owner, we’ll simply ask,
“What happened, and how can we make it better for tomorrow?”
-Allen Serfas, President & Co-Founder of Assistance Home Care
What You Can Expect From Our Team
We don’t wait for problems to arise, we plan ahead. You can count on us to be there as promised. We minimize service interruptions through proactive planning, family Team building, open communication, and strong backup systems ensuring consistent, dependable care.
Our Care Professionals know what they’re doing because we invest in their training, support, and development. They’re fully knowledgeable about your loved one’s Care Plan and confident in delivering care with skill and compassion.
Clean, prepared, in uniform, and mindful of personal presentation. No strong odors, no smoke, heavy perfumes, etc. We respect the close, personal nature of caregiving and being in your home.
Being on time is the baseline of respect we offer every family. We believe great service means respecting your time and your loved one’s needs.
We know this work is personal. Our Team brings compassion, understanding, and a positive spirit to every visit, every call, and every interaction.
We value and seek your feedback because it helps us grow, improve, and provide the best possible experience for your family. We don’t hide from challenges. We lean in, keep you informed, and work as a Team to find solutions.
Above all, we see and honor the person behind the care plan. We treat every client, family member, and Teammate with the respect they deserve, because trust is at the heart of everything we do.
Frequently Asked Questions
Can Home Care be provided alongside Hospice Care?
Yes. Many families choose to add Home Care support alongside Hospice services to provide additional daily assistance and companionship between Hospice visits.
Does Home Care provide medical services?
No. Home Care is non-medical support focused on personal care, companionship, safety, and daily living assistance.
Can Home Care help overnight?
Absolutely. Many families use overnight Home Care support for reassurance, bedside presence, safety oversight, and caregiver respite.
What is the difference between Hospice and Palliative Care?
Hospice Care focuses on comfort-oriented care during end-of-life journeys, while Palliative Care supports comfort and quality of life for individuals living with serious illness and may occur alongside treatment.
How quickly can services begin?
In many situations, services can begin within 24 hours after the initial Discovery Visit.
Paying for Home Care
Assistance Home Care accepts the following payer sources:
- Private Pay – Weekly billing via ACH or Credit Card* (*with fee)
- Long Term Care Insurance – Claim initiation & documentation support provided
- Veterans Benefits – VA-accredited home care provider in Missouri
