Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

Effective Date: June 5, 2025

This Privacy Policy and Terms of Use (“Agreement”) governs your access to and use of the website operated by Assistance Home Care (“Company,” “we,” “us,” or “our”) located at www.assistancehomecare.com, including any content, functionality, and services offered on or through the website (collectively, the “Site”).

By accessing or using this Site, you accept and agree to be bound by the terms and conditions set forth herein. If you do not agree to these terms, you should not access or use the Site.

1. Information We Collect

We may collect both personally identifiable information (“Personal Information”) and non-personally identifiable information when you:

  • Submit forms or inquiries

  • Schedule consultations or services

  • Communicate with us via phone, email, or text

  • Browse or interact with our website

Collected data may include:

  • Name, address, email address, and phone number

  • Care-related preferences and service interests

  • Mobile communication preferences and opt-in status

  • IP address, browser type, referring/exit pages, and usage data via cookies or similar technologies

2. Use of Collected Information

We may use the information we collect for the following purposes:

  • To respond to inquiries and provide requested services

  • To deliver care services in accordance with client needs

  • To communicate important updates, service information, or care alerts

  • To improve our website and customer experience

  • To comply with applicable laws and legal obligations

3. SMS Communications

If you opt in to receive SMS (text) communications from Assistance Home Care:

  • You may receive time-sensitive messages related to care coordination, scheduling, or other service-related updates.

  • You may opt out at any time by replying “STOP.”

  • Message and data rates may apply based on your mobile service plan.

Disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Information

We do not sell or rent your Personal Information. However, we may disclose information as follows:

  • To trusted third-party vendors or service providers who assist in delivering our services, under confidentiality agreements

  • To comply with legal obligations, law enforcement requests, or court orders

  • To protect the rights, safety, and property of Assistance Home Care, our clients, or others

  • With your prior written or digital consent

5. Cookies, Analytics & Tracking

Our Site uses cookies and similar tracking technologies to enhance user experience and collect aggregate data on site usage. Third-party tools such as Google Analytics may be used to analyze visitor behavior.

You may set your browser to refuse some or all cookies. However, doing so may affect your ability to access certain features of the Site.

6. Third-Party Links & External Content

This Site may contain links to external websites or services not operated by Assistance Home Care. These links are provided solely for convenience and informational purposes.

We do not endorse and are not responsible for the content, policies, or practices of any third-party sites. We encourage you to review their terms and privacy policies independently.

7. Intellectual Property & Site Use

Unless otherwise indicated, all content, branding, design, and functionality of the Site is the intellectual property of Assistance Home Care or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You agree not to:

  • Reproduce, modify, or distribute any content without our express written consent

  • Use the Site in any way that violates local, state, national, or international law

  • Attempt to gain unauthorized access to any portion of the Site, its servers, or data

  • Engage in conduct that restricts or inhibits any other user’s enjoyment of the Site

8. Children’s Privacy

Our Site and services are not intended for use by individuals under the age of 13. We do not knowingly collect Personal Information from children. If we become aware that a child has provided us with information, we will delete such data promptly.

9. User Rights and Choices

You have the right to:

  • Access and update your Personal Information

  • Opt out of marketing communications, including SMS

  • Request deletion of your data, subject to applicable retention policies and legal obligations

Requests may be submitted using the contact information below.

10. Disclaimer of Warranties

The Site is provided on an “as-is” and “as-available” basis. Assistance Home Care makes no representations or warranties of any kind, express or implied, including but not limited to the accuracy, completeness, reliability, or suitability of the Site or its content.

We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

11. Limitation of Liability

In no event shall Assistance Home Care or its affiliates, employees, agents, or representatives be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or reliance on its content.

12. Modifications to This Policy

We reserve the right to modify or update this Privacy Policy and Terms of Use at any time without prior notice. Changes will be effective upon posting on this page, with an updated “Effective Date.”

You are encouraged to review this page periodically for any changes.

Last updated: June 5, 2025

13. Contact Information

For questions about this policy or your personal data, please contact:

Assistance Home Care
2234 Bluestone Dr.
St. Charles, MO 63303
Phone: (314) 631-1989
Email: info@assistancehomecare.com