Local Branch & Operational Team
Branch Office | Team Support
Each of our Assistance Home Care locations have a dedicated Care Team to ensure that we are delivering on our promise to exceed our Client’s expectations and provide a high level of support for our employees. Get to know our incredible team who live and breathe Assistance Home Care’s Core Values each and every day.
Kevin’s day to day routine involves overseeing client and caregiver satisfaction and scheduling. Kevin received his bachelor’s in health management from Lindenwood University and has worked with the geriatric community for over 10 years. One of the core values that Kevin instills along with others would be “Empathy”. Empathy shines through Kevin’s actions in that he makes sure his clients, caregivers and office staff always feel part of the AHC family. Outside of AHC, Kevin enjoys spending time with his brothers and family. Kevin is a hockey enthusiast who also enjoys hunting, fishing, and cooking. Kevin also spends his personal time planning his wedding with his new fiancé. He was recently engaged to his high school sweetheart and is excited to start a family with her. As of most recently he has become a father to a newly acquired puppy! Kevin’s love for the healthcare field started at a young age when he, along with his brothers and father, took care of their mother when she was diagnosed with Hodgkins-Lymphoma. While corresponding with his family and mothers care team to ensure success through her battle with cancer, Kevin was also involved in the progress of his mother’s rehabilitation through double-bypass open heart surgery. Seeing his mother thrive through her situation allowed him to gain an everlasting appreciation for families who battle through adversity for their loved ones.
Abbey’s daily routine and goals are to connect with the Care Professionals and match them to the perfect family. Abbey supports the day-to-day operations in the office and takes time to connect with each and every client. Abbey attended Lindenwood University and graduated with a Bachelor of Social Work and a minor in Psychology. The core value that Abbey portrays is “Empathy shines through our actions and our person”. When talking with families, clients, and CarePros, Abbey makes sure to really connect with them and show them that she genuinely cares. Outside of her time with the AHC family, Abbey spends most of her time with her close-knit family including her niece, older sister, fiancé, and stepson. Abbey enjoys getting outside at every opportunity, watching Friends reruns, and having family game nights! Abbey loves travelling to new places and especially enjoys Colorado. When Abbey was still in college, she experienced the heartache of watching her Papa pass away after a long fight with Dementia and Cancer. This experience played a role in her “why” wanting to make sure every individual receives the best care possible and to fulfil the aging process through empathy, laughter, and memories! The experience that Abbey gained caring for her Papa is what motivates her to serve clients and their families who are experiencing the same thing.
Chris spends his days engaging with Care Professionals to understand both the client needs and Care Pros skills to make a perfect match and ensure quality of care. He checks these matches through in house visits to see how well Care Pros and clients interact with each other and to make any necessary changes in care. Chris attended the University of Missouri and graduated with a Bachelor's degree in Health Sciences. The core value that Chris portrays is Empathy, because he understands that every situation is unique and that everyone has a different story. Chris utilizes empathy every day when connecting with families and Care Pros to help build lasting relationships. In his free time, Chris likes to exercise, attend Cardinals and Blues games, spend time outdoors, and travel whenever he can. His “Why” is his late mother who battled with breast cancer for many years. He knew how having support made a huge difference in his life and wanted to give that same support to other families in need.
Jen ("JJ") is the Area Care Manager for the Mid-County region for Assistance Home Care. As an Area Care Manager, her role is to connect the community to resources available to support individuals stay at home as long and as safe as possible. She also remains active in client care oversight to ensure individuals are meeting their day to day care needs, and that the AHC team is meeting care expectations. She thrives on thinking outside of the box to problem solve, loves finding “silver linings” throughout the day, and is committed to ongoing education to better serve her team and families. JJ has a BA degree in Social Work, and is a Certified Dementia Specialist. Outside of her Area Care Manager role, JJ is a mother to a very active 2 year old. She participates in Leadership roles at her church as a Church Council Member and Youth Group Leader. She enjoys being creative through writing, painting, photography, and crafts. She also loves reading and cooking. Of all the AHC Core Values, JJ takes INITIATIVE at every opportunity by seeing the bigger picture and taking steps to resolve potential concerns before occurring and also setting up others for success. JJ’s “WHY” began at an early age. Her younger brother Steven, who is a year younger than she is, was diagnosed with severe autism when he was three. JJ has been fully immersed in a family caregiver role her entire life, and therefore is dedicated to supporting other families with their loved ones care needs.
Judith is a Client Care Coordinator assigned to the Mid County branch. Judith considers the skills and personalities of CarePros and matches them with AHC’s client needs. Judith received her AA at St. Petersburg College. She then went on to study Human Development at Eckerd College in St. Petersburg, Florida where she made the Dean’s list each semester. Human Development is the study of the stages of life from birth to death. This major was a perfect complement to Judith’s passion for serving others. Judith spent her earlier years working with children and youth. She has since transitioned in the last 15 years to working with the older adult population. Judith is a proud military mother of two young men who are currently serving our great nation. Her eldest son is in the Army, and her youngest is a Marine. Judith is a member of the Blue Star Mothers of America, an organization tasked with serving active-duty personnel and veterans. She sits on the committee for the Blue to Gold program, paying respect to our fallen and serving their families. She also participates in many other programs, such as Cookies for the Troops, Toys for Tots, and Wreaths Across America. Judith’s favorite AHC core value is “Initiative at every opportunity”, by trying to find unexplored ways to enhance care for clients. Such as seeking out veterans or spouses of veterans who might be eligible for VA benefits that could help pay for home care costs. Judith has chosen this career path due to her passion for helping others enhance their lives. She has always found ways to serve her community because she feels a community is what you make of it. If you don’t do the work and teach your children to do the work, then you can’t foster a healthy and productive environment. Giving others a “leg-up” is one way Judith achieves this goal.
Morgan is a Client Care Coordinator. Her goal is to help create and facilitate long lasting relationships between our families and our Care Pros. Florissant born and raised, Morgan loves her community and wishes to give back at every opportunity. One thing that inspires her is seeing others succeed, so she makes it her mission to support Assistance Home Care Clients and Care Pros with communication, clearly, early, and often. Morgan has experience as a Certified Nursing Assistant studying at St. Charles Community College. Outside of her time with the AHC family, Morgan enjoys rock climbing, watching movies, shopping for good deals, and being a good mother. Morgan loves providing care for the elderly the way she would want her family members to be treated. Morgan’s WHY is connected to her passion for caring for people and making a difference in other’s lives. For Morgan, working with the elderly is the most rewarding career choice out there, allowing her to nurture her desire to help others.
Madison, as an Area Care Manager, leads her branch in their new client onboarding and education experience for local families in need of in-home care. She strives to ensure consistent assurance of quality care teams by conducting home visits to monitor team members and openly receive client and family feedback. Madison received her education from her alma mater, the University of Missouri. Madison has been involved intermittently with Assistance Home Care since witnessing Allen and Sally Serfas found the company in 2011, and joined the team’s Mission full time in 2018. Prior to its founding, she witnessed her mother take on a caregiver role for her grandmother Gearldean who was diagnosed with Alzheimer’s disease as Madison was just starting middle school. As Gearldean’s disease progressed to a point of familiar faces becoming unfamiliar, it shaped her understanding of how having a loved one with Alzheimer’s disease causes family members to lose their loved ones not once, but twice. The life experience that Madison gained through her Grandmother having Alzheimer’s disease is what drives her to provide the absolute best level of care for families like her own who want to keep their loved ones at home as long as possible.
Gretchen attended the University of Arkansas and has a Bachelor of Science in Speech Pathology and Audiology. Working in the healthcare industry has always been a calling to her and she has a passion for helping others grow and thrive while still being able to enjoy and continue their lives at home. Gretchen has been working in home care for over two years and has vast experience in the pediatric and geriatric home care population. Gretchen takes initiative at every opportunity and of the Core Values Gretchen possesses, many would say that she is always bringing sunshine and smiles wherever she goes. She enjoys reading, traveling, going to concerts, spending time with her husband, and attending sporting events especially Cardinals and Blues games. Gretchen’s “WHY” started at a young age before she even knew it and ended up becoming what drove her to work in home care. Her grandfather was a WWII veteran and suffered from Parkinson’s disease. He was a very proud, strong man and being able to stay at home longer than anticipated due to home care services which meant a great to him and her damily. Gretchen is committed to serving others and their families and is dedicated to helping our clients and care professionals succeed.
Emerald attended Maryville University with a degree in Strategic Communication. Her passion for engaging in meaningful conversation and love for helping others landed her a career in Home Health Care. New to this field, Emerald worked in the Missouri Medicaid Consumer Directed program for two years before joining the Assistance Home Care family! In her role as a Management Assistant, Emerald can use her love for connecting; to match Care Pros and clients together for perfect harmony in the home. When Emerald is not at work, you can find her walking her Yorkie, Lil Murphy, searching through the clothing racks at Marshalls, or eating way too much chips and salsa.
Melissa started with us in Client Care Coordination, then took on the role of on-call coordinator where she has also assisted in CarePro retention. Continuing on her path in client care coordination, she also assists with orientation and the onboarding of the new CarePros. Melissa also enjoys training and supporting others in their new roles. She has been in the healthcare field for over 20 years. She started as a caregiver working her way up to training other caregivers, and then into administrative roles. She has worked with all ages, and those with mental disabilities and dementia. Melissa has a certification in behavior modification and is a Certified Dementia Specialist. Melissa is focused on our core value of continuing education to better serve others and ourselves. Melissa is determined to help as many people as she possibly can and be a great role model for others in this field. Continuity of care is of the utmost importance; she helps in the team building process and assignment of our amazing CarePros. The AHC core value that means the most to Melissa is, "Empathy shines through our actions and our person". Having started as a caregiver, she feels empathy and compassion go hand in hand; and you cannot serve others without compassion in your heart. She first experienced caring for others at an early age of 12, when she took care of her mother after her car accident and multiple surgeries. Melissa was also able to help take care of her grandparents and has continued her passion of taking care of others. Outside of AHC Melissa is a mother of four who enjoys spending time with her family and friends. She loves puzzles, music, gardening, and attending community events like the Alzheimer’s and ALS walks.
McKaela's daily routine and goals are to find the perfect match of caregivers for each family's needs. McKaela attended California State University, Los Angeles graduating with a bachelors in Communications option Broadcast Journalism. The core value that McKaela portrays is "Take Initiative at Every Opportunity," with going into client's homes McKaela is not afraid to assist the clients with the proper care they need. When there is a job to be completed, it will get done! Outside of her time with the AHC family, McKaela spends every moment with her family that consists of two spunky girls, husband, and Aussie. McKaela loves to travel "home" to California to see her family and spend time near the ocean. Her hobbies include photography, hunting, and traveling. When McKaela married her husband, he was actively serving our country as an infantry Marine; making this AHC role her way of filling her cup and "Why." The community of veterans is growing with the need in care, and McKaela is happy to serve that need. Along with McKaela's grandmother suffering from Alzheimer's, her purpose and role at Assistance Home Care is fulfilling each and every day!
Jack’s daily role at Assistance Home Care consists of connecting and building strong relationships with our Families and CarePros. He works hand in hand with his team to make sure that these relationships extend into our Families homes. Jack graduated with a degree in Business Management at the University of Missouri – Columbia. He has been playing a role in the company since 2015 while still in high school, helping on school breaks and throughout the summer. The Core Value that Jack values the most is “Empathy Shines Through Our Actions & Our Person”. Empathy is something that Jack has recognized from an early age, as his grandmother suffered from Alzheimer’s disease. He saw firsthand what it looked like to truly exude empathy as his mother (Sally) was the primary caregiver for his grandmother. It was a humbling time for Jack as a kid, as he witnessed his whole family come together during this time, to make sure that his grandmother was always surrounded by the love of her family and friends. This experience is what drives him on a daily basis to understand the impact his role has on all the families that he assists in supporting, and why he is so dedicated and empowered to continuing his career within Assistance Home Care.
Christina’s daily tasks and goals are to connect with the Caregivers and match them to create a close bond. Christina has experience as a Certified Nursing Assistant, Level 1 Med Aide, and Activities Director. Christina earned the name “Spark Plug”, as she is full of energy and always on the go! Assistance Home Care has a strong set of core values in which “Trust and Teamwork Rules”, is something Christina stands strong on. It isn’t very often you see her without her large personality. Outside of her time with the AHC family, Christina enjoys being a mother, spending time with family and friends playing cards, boating, and laughing. Christina’s WHY started when she worked in a nursing home as a CNA shortly after high school. Right away she fell in love with helping people but wanted more. She recently took care of her grandpa when suffering from cancer and hopes to make him proud. Her biggest hope is to put Sunshine and Smiles on her clients faces and to make sure they live to their fullest!
Abigail is on the management team for our St. Charles county location. She works diligently to ensure our clients and CarePros are being provided the best support possible every single day. She is a Business Administration major and has worked in healthcare for over 8 years. Prior to her administrative work, she was a licensed CNA for 4 years and provided both in-home and clinical support to children with developmental disabilities and mental health diagnoses. She is trained in crisis management and is working toward becoming a Certified Dementia Specialist so she can continue to provide our clients with the best care possible. Abigail believes "Sunshine and Smiles" should be a core value to everyone both in and out of work and is grateful to work for a company that supports that value as well as so many others! Abigail believes she is called to serve others and LOVES working in this industry!
Erin is part of the Management Team at our St. Charles /Franklin County location. Continuity of care is of the utmost importance, Erin helps in the team building process and assignment of our amazing Care Professionals. Erin has worked in the geriatric care field for over ten years. Her career started as a CNA and evolved into an administrative role later on. The AHC core value that means the most to Erin is; "Empathy shines through our actions and our person". Having started as a caregiver, she feels empathy and compassion go hand in hand; and you cannot serve others without compassion in your heart. Outside of AHC Erin is a mother of two who enjoys spending time with her family and friends. She loves art, music and film. She first experienced her why at an early age when a client took her by the hand and said "you're an angel for what you do for others". She knew at that moment she was a part of something much bigger than herself!
Gina is one of our Certified Dementia Specialists. She joined our amazing team of Client Care Coordinators after we assisted with taking care of her grandmother. Gina supports with team building and scheduling of our wonderful Care Pros. The Assistance Home Care core value that means the most to her is “Bringing Sunshine and Smiles everywhere we go”, Gina believes that bringing a smile and positive attitude can improve any situation and brighten every ones day. Outside of AHC Gina enjoys spending time with her family and friends. Gina also loves music, film and animals.
Jessica is focused on our commitment to trust and teamwork to be able to support our great team in and out of the field to reach our highest potential. She has dedicated herself in recent role as a Client Care Coordinator to supporting our CarePros through effective communication, experienced team-building, expert problem-solving, and empathy to ensure we are upholding our mission to serve others. Jessica is one of our Certified Dementia Specialist who has had over 16 years in the Home Care field. She was involved in being a support group leader for the ADPA in the St. Charles area along with our Director of Operations and Director of Training. In her free time, she enjoys being a mother to her children and family teaching them to love God and themselves and attending community events like the Alzheimer’s walk. She currently takes care of her mother who has early onset Alzheimer's. Her “why” developed from an early age of being the family caregiver and then her father passing with Dementia that she had the amazing opportunity to support and care for the last 6 years of his life. She is determined to help as many people as she possibly can and be a great role model for others in this field.
Shavaughn is the Area Care Manager for the Chicagoland Area of AHC. As the Area Care Manager, she is responsible for improving the overall well being of others. Connecting with the community, overseeing daily operations, and providing assurance of a quality care teams to our clients, are some of the daily duties for Shavaughn. She is best known for her infectious energy, passion for training, strong work ethic, and her drive for excellence. She is excited to help create the same amazing culture and commitment to the core values that Allen, Sally, and the team in St. Louis have built over the past 10 years. Shavaughn has a Masters Degree in Social Work , is a Certified Dementia Specialist, and is a Qualified Mental Health Professional. Aside from her Area Care Manager role, she is a wife and mother. She loves dancing, spending time with her family and traveling. Shavaughn’s favorite core value is “Committed to Education to Better Serve Others and Ourselves”, she believes with the world continuing to evolve, so should we. “People are my passion and why. Living in my responsibility of improving the overall well being of others allows my why to shine through my work and in my personal life.” -Shavaughn
Kayla is the Assistant Area Care Manager for the Chicagoland Area of AHC. As the Assistant Area Care Manager, she is responsible for connecting with our Care Professionals and ensuring to match them with the families specific needs; as well as assisting with the quality assurance of services provided to the families that we serve. Kayla received her Bachelor’s in Social Work from the University of Arkansas at Pine Bluff and her Masters of Social Work from Chicago State University. As a qualified mental health professional, Kayla has worked as a care coordinator and specialized with the aging and disability community for the past 5 years and specialized with at-risk youth before that. Kayla is best known for her bubbly and welcoming personality, her empathetic heart, and her desire to help those in need. Aside from her role at AHC, she is a devoted mother and partner and owns a wedding planning business. She enjoys giving back and doing community service, spending time with her family, dancing, planning weddings and traveling. Kayla's favorite Core Value is, "Bringing sunshine and smiles everywhere we go." Being nice and welcoming to others should be an automatic human trait & smiling is contagious so we should all do it more. "I touch hearts and change lives in my build to connect." - Kayla.
Iziah is the Management Trainee at the Chicagoland Assistance Home Care office. Iziah’s role consists of engaging with Care Professionals to understand both the client’s needs and Care Professional’s skills to ensure a perfect match is made. Iziah also provides training and professional development support to the Care Pro’s to ensure that best quality of care is being provided. Iziah attended Western Illinois University and graduated with a Bachelor’s degree in Speech-Language Pathology and Audiology. Iziah is certified as a Long-Term Care Administrator and has a passion for working with the geriatric population. The AHC core value that Iziah resonates most with is “Empathy shines through our actions and with our person.” Having worked in the geriatric healthcare field throughout her college years, Iziah feels strongly that in order to make a real difference in the lives of others, one must possess both empathy and compassion. Iziah’s “why” is to live a life with purpose. By providing the best quality of care for clients, Iziah believes she is doing just that. A life of purpose can mean many things; however, caring for people is one of the most important roles a person can step into. Outside of AHC, Iziah enjoys traveling, spending time with family and friends, and taking care of her three cats--Mocha, Santi, and Coco.
Nicole D., R.N.
Nicole is a Registered Nurse of 14 years. Her early nursing background includes experience in neurosurgery, neurological diseases and movement disorders, strokes, ENT, and medical surgical travel nursing. The majority of Nicole’s nursing career is in hospice and palliative care. Over her 10-year career, Nicole advanced her career quickly starting as a Hospice Case Manager and progressing to a Palliative Care Specialist, followed by administrative positions of Team Leader, Patient Care Supervisor, Branch Manager and Missouri Manager for Hospice and Palliative Care. In April of 2019 Nicole joined the Assistance Home Care team providing direct client care, during which she found invaluable insight in learning a new level of comprehensive care management and what it takes to provide the highest quality nursing care within the home for those with complex illness and how to support our clients through all the challenges of healthcare today. In June of 2021, Nicole returned to the office with a renewed passion as our Clinical Program Administrator to lead a new team of clinical leaders, build our private nursing program and begin development of advanced clinical management services. Nicole’s ultimate goals are to develop high-quality clinical programs, to become both the employer and provider of choice for our nursing staff and those we serve, to become a leader in community health, and to change the landscape of how care is provided in the home for those with chronic life-limiting illnesses. Outside of the office, Nicole is a dog mom to 2 young Boston Terrier pups, Odie and Boom Boom, she is super-aunt, a sister, a daughter, and loves spending downtime in her little red house on the water. Nicole’s favorite AHC Core Value to live by is bringing Sunshine and Smiles everywhere she goes, and you will rarely see her without a smile on her face and laughter from her heart!
Sholanda S., R.N.
Sholanda “Sho” is a part of the clinical team, that provides support to our clients, families, and staff by building relationships through compassion, integrity, dignity, education, and clinical direction. She has worked over 16 years in various roles in the healthcare industry starting as a CNA in an Assisted Living facility and has never looked back! This is where she discovered one of her WHY’s to give compassion, care, and a smile with every encounter. Sho is a Kansas City native, has been married her entire life (16yrs) to her wonderful husband Vincent and they share four amazing kiddos Ivy, Kippy, Aedan and Zoey. She has a AA degree from Metropolitan Community College and is currently obtaining her BSN from Capella University with hopes to obtain a graduate in Nursing Administration and Education, so that she can grow others to justly care for the community. Sho’s family experienced the tragedy of losing their matriarch, her grandmother was the victim of “care neglect” which propelled her Why, which is to ensure others are accountable, responsible and reliable. She fell in love with all the Core Values at AHC, but the one that motivates her daily is to Bring Sunshine and Smiles everywhere she goes!
Shelby is a member of our Recruiting Team, where she is responsible for finding incredible Care Pros who would be a great fit for our Clients and our Company. Shelby is currently taking classes towards a liberal arts degree. Of all of the Core Values that Assistance Home Care upholds, Shelby believes TEAMWORK is of great importance to build relationships with our clients and caregivers. Outside of Assistance Home Care, Shelby loves spending time with her wife, Anna, and their two dogs, Winston and Arlo. Her interests include gardening, hiking, cooking, and playing board games. She is also a self-proclaimed "movie buff" who loves going to the theater to see what's new; although scary movies are her favorite! Her "why" is her Grandfather Larry, who passed away a few years ago. Larry lived his life as a humble man and would give someone the shirt off his back. Shelby tries to make him proud everyday through her work with Assistance Home Care.
Jonathan oversees and works closely with all the local Hospitals, Doctor’s offices and Elder Law Attorneys. Jonathan went to Spring Hill College, in Mobile AL, where he majored in Communications. Jonathan has a passion for working in the Health Care industry because of his father and his dedication and commitment to helping others in need. Of our Core Values that AHC possesses, Jonathan embodies Empathy. He knows and understands what these patients and families are going through. Jonathan will truly do anything to bring empathy and shine for the families and patients through his actions and dedication to them. He strives to make someone’s day each and every day. Outside of AHC, Jonathan loves to travel and spend time with his family. His wife Katie, son Jonathan, and daughter Avery keep him very busy with sports and activities. His why is because of his father- in -law, and grandma. He has seen the ups and downs through illness and what it takes to keep families happy, comfortable, and close together.
Liz works closely with local Hospitals, Physician offices, Rehabilitation and Senior Living communities. Liz went to college at Missouri Southern State University and then transferred to the University of Missouri – St. Louis and graduated Summa Cum Laude with her Bachelors of Science in Elementary Education. After graduation Liz quickly discovered a passion for working with the senior population in health care. Liz has served as a Young Ambassador with the Alzheimer’s Association St. Louis chapter and has worked in various entities serving seniors. Of our Core Values that AHC possesses, Liz enjoys bringing Sunshine & Smiles everywhere she goes. She enjoys being a resource to her referral partners and helping families seeking care for a loved one. Liz is proud to represent the AHC family in the community and believes wholeheartedly in the companies Mission Statement. Outside of AHC, Liz enjoys spending time with her family, taking her dogs on hikes, traveling and watching Cardinal baseball. Her husband Geoff and their two daughters Shelby and Sadie keep her very busy running to various activities. Her why is her passion for seniors that developed very quickly after taking her first job out of college in a Memory Care community. The interactions she was able to have with her residents, that had various forms of dementia, brought her true joy. Also, some of her favorite memories growing up were those with her great-grandparents; working the family garden with her great-grandfather and snapping beans with her great-grandmother as she watched her “stories”. Serving seniors is something she feels honored to do each and every day.
Tiffany is the Employee Engagement Supervisor for Assistance Home Care. She is here to support and guide all teams both in the office and in the field with every situation no matter how big or small. Tiffany graduated from Everest College with her MA. She became a Certified Dementia Specialist in 2017 and is currently attending Eastern Illinois University. Tiffany's two favorite Core Values are "Being Present and Professional". She believes that while engaging with others they deserve her full attention. Her second favorite is "Sunshine and Smile" (Come on who doesn't love that)!!! Outside of AHC Tiffany enjoys raising her four kids with the consistent support from her significant other Jeremy and family. It is very important to her that she is there for them through the ups and downs of life helping them be exactly what they want to be! Her family plays a huge role in her day-to-day success. Tiffany’s "WHY" is the never-ending feeling that she knows she is helping change the world with every positive conversation/smile and the lives of family's that need extra support. She wants to support everyone she meets with an open heart and ear ready to fully give herself to help them.
Jodi is focused on making sure our awesome care teams have the highest skill set to provide the best care possible to our clients and families. Jodi received a Bachelor of Arts in Political Science and an Associates Degree in Occupational Therapy. Jodi has worked with the geriatric community for 24 years and loves to spend time in the field where she can love on our clients. Jodi is dedicated to our core value of Education to better serve others and ourselves. In her free time, Jodi enjoys spending time with her large family and friends. She enjoys reading, being with her dogs and she is getting back to her love for running! Jodi has her own two personal "Whys". First of all, from all the years she has spent working with the elderly and seeing the difference a kind smile, a helping hand or just a shoulder to lean on can make in a person's life. Secondly, she recently lost her mom but she and her family were fortunate to see the difference having Assistance Home Care in their home to care for her mom and dad and how it made the transition for easier for everyone involved.
Kilee is a member of our Training Department. Her goal is to prepare our care professionals for all situations with our clients. She takes pride in being a trainer, helping others learn new skills and expanding their knowledge. She continues to visit her clients for hands on training, making them feel safe and confident in their homes and comfortable knowing that our care professionals have the knowledge to properly assist them. Kilee received her CNA license in 2018. She started as a care Professional and was promoted to Trainer. In 2019, she received her C.D.S (Certified Dementia Specialist) credentials. Of all the Core Values that Assistance Home Care has, Kilee fully believes in furthering education to better serve others. Her goal is to one day become an RN. In Kilee's free time she loves playing with her puppy, Mia, and being with friends and family. She also enjoys playing co-ed softball in the summers, having bonfires anytime it’s chilly, and going on road trips! Kilee's WHY for helping others started when she was very young. Her mother became a Care Professional when her brother became paralyzed in a work accident. Kilee looked up to her mother for her selfless actions and wanted to follow in her footsteps helping at every chance she could. When Kilee's great grandmother was diagnosed with Alzheimer's she took a stand and wanted to learn all about it. She made weekly visits, and found new activities to keep her grandmother engaged. This sparked Kilee's passion for helping others, wanting to expand her knowledge, and continue education to learn new skills so she can better the community and care professionals.
Jessica is the Lasting Legacies Manager at Assistance Home Care. She has the joy of meeting with the families we serve to capture treasured memories from throughout their lives. She uses video and/or pictures to create a keepsake video that can become part of a person’s legacy. Jessica has a Bachelor of Science in Social Work and a Masters in Gerontology. She has a passion for recognizing how unique each person truly is and she is able to capture this through our Lasting Legacies Program. Jessica believes in all of AHC’s core values, however the one she values most is providing peace of mind by "Being Present & Professional.” She listens attentively and guides our client’s, as they share their life stories. Jessica & her husband, Ryan have 3 sweet girls who keep them on the go. She enjoys reading when she finds a few free minutes, outdoor activities, cooking, and spending time with family and friends. Her “WHY” is her years she spent working in long term care. She saw the life stories of many lost though the process of various diseases. These families inspire her to encourage others to take the opportunity to allow us the honor of capturing their loved one’s unique and special memories.