Request Home Care Services
Take Your First Step Towards Peace of Mind
With just a few steps, we’ll recommend a customized plan of care tailored to your loved one’s unique needs & goals. Take your first step towards securing reliable home care that delivers peace of mind to both you & your family!
1. You Connect
Connect with us through our Request Form below, or call our local branch offices.
2. We Meet.
Schedule a No-Obligation In-Home Discovery Visit or Discovery Call with our Local Team.
3. Ready, Set, Care!
Experience peace of mind from our Professional Caregivers within 24 to 48 hours of your inquiry & onboarding.
Connect with Assistance Home Care
Contact Assistance Home Care
Neighborhood Office Locations
Our Home Care Services Can Help With:
Family Caregiver Respite
Hospice & Palliative Support Care
Hospital-to-Home Care
Light Housekeeping & Laundry
Meal Preparation
Medication Reminders
Mobility & Transfers
Overnight Care
Personal Care & Toileting
Safety Supervision
Transitional Care
Providing Peace of Mind With Our Service Pledge
We believe professionalism is more than a promise, it’s the daily standard we hold ourselves to, in service to you and your loved ones. We know that inviting a caregiver into your home is an act of trust, and we take that to heart. We also know we’re human. We might not get everything right the first time. Our promise it to always listen, learn and improve because your trust means everything to us.
Our Commitment To Your Family
Should you feel that our service falls short of this pledge, simply let us know within 24 hours of the visit. If your experience doesn’t reflect the level of care and support we share in this pledge to you, we want to make it right. That’s why we’re willing to waive up to 100% of the visit.
In the words of our Owner, we’ll simply ask,
“What happened, and how can we make it better for tomorrow?”
-Allen Serfas, President & Co-Founder of Assistance Home Care
What You Can Expect From Our Team
We don’t wait for problems to arise, we plan ahead. You can count on us to be there as promised. We minimize service interruptions through proactive planning, family Team building, open communication, and strong backup systems ensuring consistent, dependable care.
Our Care Professionals know what they’re doing because we invest in their training, support, and development. They’re fully knowledgeable about your loved one’s Care Plan and confident in delivering care with skill and compassion.
Clean, prepared, in uniform, and mindful of personal presentation. No strong odors, no smoke, heavy perfumes, etc. We respect the close, personal nature of caregiving and being in your home.
Being on time is the baseline of respect we offer every family. We believe great service means respecting your time and your loved one’s needs.
We know this work is personal. Our Team brings compassion, understanding, and a positive spirit to every visit, every call, and every interaction.
We value and seek your feedback because it helps us grow, improve, and provide the best possible experience for your family. We don’t hide from challenges. We lean in, keep you informed, and work as a Team to find solutions.
Above all, we see and honor the person behind the care plan. We treat every client, family member, and Teammate with the respect they deserve, because trust is at the heart of everything we do.
Discover why over 5,000 families have chosen Assistance Home Care for their in-home care needs!
Looking for a local, top-rated home care company in St. Louis, St. Charles or Chicagoland Area? Have questions about how to go about starting in-home care services for your aging loved one? Want to know more about how in-home senior care can work for you and the cost of home care? Connect with our local Assistance Home Care Team to request home care services today!
