Privacy Policy & Terms of Use

Effective Date: June 3, 2026

This Privacy Policy and Terms of Use (“Agreement”) governs your access to and use of the website operated by Assistance Home Care (“Company,” “we,” “us,” or “our”) located at www.assistancehomecare.com, including any content, functionality, and services offered on or through the website (collectively, the “Site”).

By accessing or using this Site, you accept and agree to be bound by the terms and conditions set forth herein. If you do not agree to these terms, you should not access or use the Site.

1. Information We Collect

We may collect both personally identifiable information (“Personal Information”) and non-personally identifiable information when you:

Submit forms or inquiries
Schedule consultations or services
Communicate with us via phone, email, or text
Browse or interact with our website

Collected data may include:

Name, address, email address, and phone number
Care-related preferences and service interests
Mobile communication preferences and opt-in status
IP address, browser type, referring/exit pages, and usage data via cookies or similar technologies

2. Use of Collected Information

We may use the information we collect for the following purposes:

To respond to inquiries and provide requested services
To deliver care services in accordance with client needs
To communicate important updates, service information, or care alerts
To improve our website and customer experience
To comply with applicable laws and legal obligations

3. SMS Communications

If you opt in to receive SMS (text) messages from Assistance Home Care, the following terms apply:

Program description: You may receive messages related to care coordination, scheduling, appointment and service updates, and consultation follow-ups.
Message frequency: Message frequency varies.
Cost: Message and data rates may apply based on your mobile service plan.
Opt-out: You may opt out at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further texts.
Help: For help, reply HELP or contact us at (314) 466-3227.

Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Employment & Applicant SMS Communications

This is a separate SMS program for job applicants and candidates and is independent of our client/care inquiry messaging.

If you provide your mobile number as part of a job application or recruiting inquiry and opt in, you consent to receive SMS text messages from Assistance Home Care related to your application, including interview scheduling and coordination, relevant job opportunities, hiring updates, and re-engagement about current or future openings.

Message frequency varies.
Message and data rates may apply.
Reply “STOP” to opt out at any time; you will receive one confirmation message and no further texts.
Reply “HELP” for help, or contact us at (314) 466-3227 or info@assistancehc.com.
Carriers are not liable for delayed or undelivered messages.

Consent to receive these messages is not a condition of employment or of being considered for any position. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS Terms & Conditions

These terms govern all Assistance Home Care SMS messaging programs.

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Assistance Home Care including care coordination, scheduling, appointment and service updates, consultation follow-ups. If you provide your mobile number as part of a job application or recruiting inquiry and opt in, you consent to receive SMS text messages from Assistance Home Care related to your application, including interview scheduling and coordination, relevant job opportunities, hiring updates, and re-engagement about current or future openings.

Message frequency varies.
Message and data rates may apply.
To opt out at any time, reply STOP. You will receive a confirmation message and no further texts.
For help, reply HELP or contact us at (314) 466-3227 or info@assistancehc.com.
Carriers (wireless providers) are not liable for delayed or undelivered messages.

Your consent to receive text messages is not a condition of purchasing any products or services. For details on how we collect and handle your information, see our Privacy Policy above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Disclosure of Information

We do not sell or rent your Personal Information. However, we may disclose information as follows:

To trusted third-party vendors or service providers who assist in delivering our services, under confidentiality agreements
To comply with legal obligations, law enforcement requests, or court orders
To protect the rights, safety, and property of Assistance Home Care, our clients, or others
With your prior written or digital consent

5. Cookies, Analytics & Tracking

Our Site uses cookies and similar tracking technologies to enhance user experience and collect aggregate data on site usage. Third-party tools such as Google Analytics may be used to analyze visitor behavior.

You may set your browser to refuse some or all cookies. However, doing so may affect your ability to access certain features of the Site.

6. Third-Party Links & External Content

This Site may contain links to external websites or services not operated by Assistance Home Care. These links are provided solely for convenience and informational purposes.

We do not endorse and are not responsible for the content, policies, or practices of any third-party sites. We encourage you to review their terms and privacy policies independently.

7. Intellectual Property & Site Use

Unless otherwise indicated, all content, branding, design, and functionality of the Site is the intellectual property of Assistance Home Care or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You agree not to:

Reproduce, modify, or distribute any content without our express written consent
Use the Site in any way that violates local, state, national, or international law
Attempt to gain unauthorized access to any portion of the Site, its servers, or data
Engage in conduct that restricts or inhibits any other user’s enjoyment of the Site

8. Children’s Privacy

Our Site and services are not intended for use by individuals under the age of 13. We do not knowingly collect Personal Information from children. If we become aware that a child has provided us with information, we will delete such data promptly.

9. User Rights and Choices

You have the right to:

Access and update your Personal Information
Opt out of marketing communications, including SMS
Request deletion of your data, subject to applicable retention policies and legal obligations

Requests may be submitted using the contact information below.

10. Disclaimer of Warranties

The Site is provided on an “as-is” and “as-available” basis. Assistance Home Care makes no representations or warranties of any kind, express or implied, including but not limited to the accuracy, completeness, reliability, or suitability of the Site or its content.

We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

11. Limitation of Liability

In no event shall Assistance Home Care or its affiliates, employees, agents, or representatives be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or reliance on its content.

12. Modifications to This Policy

We reserve the right to modify or update this Privacy Policy and Terms of Use at any time without prior notice. Changes will be effective upon posting on this page, with an updated “Effective Date.”

You are encouraged to review this page periodically for any changes.

Last updated: June 3, 2026

13. Contact Information

For questions about this policy or your personal data, please contact:

Assistance Home Care
2234 Bluestone Dr.
St. Charles, MO 63303
Phone: (314) 631-1989
Email: info@assistancehc.com