Senior Home Care in Chicago: Serving DuPage, Kane, Will, and Cook County

Are you looking for help caring for an aging parent or loved one in the Chicagoland area? Many families face challenges when a senior needs more care than what a spouse, family member, or friend can provide. That’s where Assistance Home Care comes in. We provide professional home care services to help seniors stay safe, comfortable, and happy at home. For many older adults, staying at home, or aging-in-place is the preferred choice instead of moving to a nursing facility or senior living community, and with professional caregiver help at home we can honor their wishes at preferences to remain at home throughout their journey of aging.

Personalized Care for Seniors at Home

At Assistance Home Care, we know every family is different. That’s why we create customized care plans that fit your loved one’s needs. Our Care Professionals are trained to help with everyday tasks, personal care, and specialized support for conditions like Dementia, Alzheimer’s, and movement disorders. We serves seniors & older adults across DuPage, Kane, Will, and parts of Cook County to make aging at home easier and safer.

As a family-owned company, we’re proud to offer flexible schedules and personalized care to give families peace of mind. Whether you need help at home while you find your new normal after a hospital or rehab stay, or a longer term care solution for an aging loved one, Assistance Home Care provides reliable, compassionate support without any minimum hours or deposits required.

Let’s Get Started

Ready to take the next step? Contact our Assistance Home Care Chicago office today. We offer a complimentary in-home care assessment to learn how we can best support your family.

Our Client Success Stories

Why Work With Our Team

Our Story

“We founded Assistance Home Care in honor of my Mom.  The most important thing to her was her family and having good quality time together and that was usually done right around the kitchen table. It is our commitment to you to help bring your family back around the table. Let us do the busy work, so that you can have good quality time with your family.”

– Sally Serfas, Co-Founder & Chief Care Officer

Feeling Overwhelmed Caring For An Aging Loved One?

Choosing a home care provider for a loved one isn’t easy. Families struggle with real concerns about their loved one’s health, safety and wellbeing in ways that our Team truly understands from our roots.

  • Not sure what to do or what choice to make?
  • Feeling stretched thin across your own family, career and personal needs?
  • Experiencing emotional guilt among other family dynamics related to your loved one’s care?
  • Currently receiving home care with another provider and not experiencing quality care?
  • Noticing inconsistent care leading to undue stress and worry?
  • Unsure about what to do next?
  • Committed to being a family caregiver, but know that you can’t do it 24/7?
  • Worried about whether your loved one will ‘accept’ help in their home?

If you’re experiencing any of these feelings listed, know that you are not alone!

Chicago Home Care Services

Our Chicagoland Area Branch Team

Allison O’Neill, Director of Illinois Operations

Allison O’Neill is a seasoned business management and operations professional with over two decades of experience driving efficiency and growth in diverse organizations. Her expertise is complemented by a personal connection to the challenges of Alzheimer’s and Dementia, as she navigates these experiences within her own family, deepening her empathy and understanding of the complexities involved. In her free time, Allison cherishes moments spent with her two children, engaging in family adventures and activities that foster their development. She is actively involved in the Adolescent Special Needs Organizations/Events and Girl Scouts, where she encourages inclusivity and teamwork among youth. Allison enjoys cooking and often finds joy in creating new recipes for family gatherings. She is also dedicated to volunteering in her community, contributing her time to various school and local events to support and uplift those around her. Based in Downers Grove, Allison combines her professional expertise with her passion for family and community, striving to make a positive impact in all aspects of her life.

Edia Mushundusi, Assistant Area Care Manager

Edia is the Assistance Area Care Manager at our Chicago branch, bringing over 16 years of healthcare experience and a strong commitment to compassionate, family-centered care. Her healthcare journey began as a dietary aide, where she discovered her passion for helping others. Over the years, Edia advanced into management roles, gaining extensive experience across a variety of healthcare settings, including home care, home health, hospice, and chiropractic and physical therapy facilities. This diverse background allows her to understand client needs holistically and ensure high-quality, personalized care. Edia’s connection to Assistance Home Care is deeply personal. Growing up, she witnessed her father lovingly care for her grandmother during illness an experience that shaped her values of dignity, compassion, and respect. These values align closely with the core mission of Assistance Home Care and guide how Edia supports every client and caregiver she encounters. Outside of work, Edia is a loving wife and mother to her daughter and son. She played soccer through college and also participated in cheerleading, experiences that fostered teamwork, leadership, and resilience. In her free time, Edia enjoys hiking, playing sports, traveling, zip lining, learning new languages, and spending quality time with her family. Edia’s caring nature, family-oriented mindset, and firsthand experience with caregiving drive her dedication to providing exceptional, compassionate care to every family served by Assistance Home Care in Chicago.

Call Assistance Home Care Chicago

331-260-0444

Assistance Home Care Chicago Service Area

Assistance Home Care provides In Home Senior Care throughout DuPage County and select parts Will, Kane and Cook County. Our office at 1544 Ogden Avenue, Downers Grove, IL 60515 serves as our Chicagoland Headquarters and is equipped with a fully functioning Caregiver Training Lab to ensure that we have the best trained and supported staff in the greater Chicago senior care industry! Connect with our team today to learn more about what makes Assistance Home Care’s team of Caregivers, or Care Professionals the right choice for your aging loved one’s in-home care support needs.

Call Our Assistance Home Team Today! 331-260-0444

Our Service Pledge

Our care services support the individual’s choices and preferences to be in their own home to maintain their dignity and independence. Here at Assistance Home Care, we make a pledge to you and your family to always provide a “Great Day”.

If at any point, while we are providing care to you or your loved one and you feel this pledge has not been met or you feel we did not do a wonderful job, please call us within 24 hours and allow us to make it right. In the words of our owner, we will simply ask, “What happened, and how can we make it better for tomorrow?”

Senior In-Home Care Service Areas Include But Aren’t Limited To:

& Many More within DuPage, Will, Kane and Cook Counties!

Call Assistance Home Care Chicago

331-260-0444

“Thank you so much for your compassion and sympathy as well as for providing us with the perfect team to work with Louise, our aunt. Your support throughout her last days is immeasurable. ”
- Pat G
"Our decision to go with your company was clear when we saw the personal connection you made with our family at the initial meeting. You demonstrated genuine compassion for my dad and our family. Thank You! May God Richly Bless You, Your Family and Your Staff for your passion to care for others."
- Vickie E
“Our family will always be grateful to the loving care provided by Assistance Home Care. They truly helped us carry our load leaving more time to simply 'be' with our loved one in his final days.”
- Cathy G
“ As a RN case manager who was working full-time and caring for dad at my home in his last months, I was very particular about who I wanted to care for dad when I had to leave the house. The respite care provided was caring, confident and made me feel very secure.”
- Mary C
“Everything runs very smoothly with the arrangements we have made with them and probably most importantly, my father's spirits have improved and he so looks forward to his care giver coming. I highly recommend this organization to anyone searching for quality, caring, excellent service. ”
- Susan M

Download Assistance Home Care’s  Chicagoland Brochure!

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