Senior Home Care in Chicago: Serving DuPage, Kane, Will, and Cook County

Are you looking for help caring for an aging parent or loved one in the Chicagoland area? Many families face challenges when a senior needs more care than what a spouse, family member, or friend can provide. That’s where Assistance Home Care comes in. We provide professional home care services to help seniors stay safe, comfortable, and happy at home. For many older adults, staying at home, or aging-in-place is the preferred choice instead of moving to a nursing facility or senior living community, and with professional caregiver help at home we can honor their wishes at preferences to remain at home throughout their journey of aging.

Personalized Care for Seniors at Home

At Assistance Home Care, we know every family is different. That’s why we create customized care plans that fit your loved one’s needs. Our Care Professionals are trained to help with everyday tasks, personal care, and specialized support for conditions like Dementia, Alzheimer’s, and movement disorders. We serves seniors & older adults across DuPage, Kane, Will, and parts of Cook County to make aging at home easier and safer.

As a family-owned company, we’re proud to offer flexible schedules and personalized care to give families peace of mind. Whether you need help at home while you find your new normal after a hospital or rehab stay, or a longer term care solution for an aging loved one, Assistance Home Care provides reliable, compassionate support without any minimum hours or deposits required.

Let’s Get Started

Ready to take the next step? Contact our Assistance Home Care Chicago office today. We offer a complimentary in-home care assessment to learn how we can best support your family.

Book a Free Consultation

Our Assistance Home Care Chicagoland branch office located at 1544 Ogden Ave in Downers Grove, IL 60515

Assistance Home Care was founded in 2011, and serves the Chicagoland Area and Greater St. Louis Area.

Featured at our Downers Grove Branch Office is our Interactive In-House Training Lab available for Care Pros and Client Families.

Call Assistance Home Care Chicago

331-260-0444

Our Client Success Stories

    
 
 
      Posted on Indeed  
   
   Dementia S 
 4 August 2026
 
 
 Verified Growth and development Your day is everything in order with client from am care to breakfast and lunch then down time .I ve learn more about my client behaviors. what it she wants ,need,and when something is wrong.I know how to make her comfortable and give her ease. We love going outside catch a good fresh air.In the afternoon we snack and watch a movie.Me being there makes her comfortable. Pros: The opportunity to learn more skills and to move up in the company growth. Cons: Not sure
  
 
     Posted on Indeed  
   
   In H 
 3 August 2026
 
 
 Verified Great place to work A typical day of work involves showing up to your clients home on time and helping them to function throughout the day. It can be anything from preparing meals and sharing conversations to bathing, dressing, cleaning, and making sure the client stays safe. There is training that is required quarterly so you make sure you have all the latest information to keep your clients safe. Management is always finding ways to keep us connected as a team and making sure that we have all the resources we need to be successful. The hardest part of the job is actually just a part of this career and that is seeing the clients decline. But as an employee you are able to see the difference you make in someone's life. The most enjoyable part of the job is seeing the difference you make in these clients lives.
  
 
     Posted on Indeed  
   
   Direct C 
 3 August 2026
 
 
 Verified Assistance Home Care is a great place to work The most enjoyable part of the job is getting to know the clients and helping them achieve their daily needs. The ability to provide care and receive support from the management is an added advantage. I enjoy the flexibility in the scheduling and the ability to communicate changes if needed. Pros: Flexible schedules and training. Cons: None, for me.
  
 
     Posted on Google  
   
   Herbert S 
 30 July 2026
 
 
  Wonderful caretakers we had and very helpful with chores around the house. Couldn’t have asked for better care!!
  
 
     Posted on Google  
   
   Martha K 
 23 July 2026
 
 
  We had occasion to utilize the services of Assistance Home Care for our 95 year old mother when she returned to our home from a hospital stay.  She came home weak and depressed since this was her 5th time in the hospital in 5 months. We had 2 RNA's, Maya and Kristen, who came to our house and worked with her 5 hours every day of the week.  They cared for an infection that she developed in the hospital, prepared breakfast and lunch for her, helped with showering and dressing as she needed it and encouraged and monitored her physical therapies to regain her strength.  But, most importantly, they listened to her, letting her rest when she needed it and just visiting with her when she needed to talk. Because of their care and encouragement, after 3 weeks she was able to go on a 10 day visit to her 2 great granddaughters out of state.  We can't thank them enough!
  
 
     Posted on Google  
   
   Michelle A 
 22 July 2026
 
 
  We are so happy with Assistance Home Care. We absolutely love his caretaker Kevin. He takes such excellent care of my dad.  He is very caring with him.  In November of 2025 my dad had a silent massive heart attack, when Kevin was with him.  Because dad has a pacemaker, he couldn’t  feel the heart attack, but Kevin knew something was not right.  He was supposed to be off duty, but refused to leave him until someone could get to the house. My sister got there first and Kevin stay to help get him in the car.  Kevin asked us to call him, when we knew what was going on with him.  Because of Kevin, my dad is still here.
  
 
     Posted on Indeed  
   
   In H 
 22 July 2026
 
 
 Verified Great company to work for Working for assistance home care has been a great experience. Management is always there for anything you may need. I love getting to help my client live their life to the fullest!
  
 
     Posted on Indeed  
   
   In H 
 13 July 2026
 
 
 Verified Great job Really good company. Gives you clients of your choice. Always checks in when they hear about personal things you may have going on. Easy to request off and can use PTO if wanted. Office staff is nice and friendly. Owners always reach out every holiday with personal videos Pros: Great staff. Friendly. Always clients available
  
 
     Posted on Indeed  
   
   Home H 
 23 June 2026
 
 
 Verified Best Home Health Care Company I have truly enjoyed working for this company. A typical day involves assisting clients with activities of daily living, providing companionship, and helping them maintain their independence in the comfort of their own homes. Through this role, I have learned valuable skills in caregiving, communication, patience, and adaptability.Management has been supportive, responsive, and willing to work with caregivers to find schedules that fit their needs. The workplace culture is compassionate and centered around both client care and employee well-being.The hardest part of the job can be seeing clients struggle with health challenges, but it is also incredibly rewarding to know that your presence makes a meaningful difference in their lives. The most enjoyable part of the job is building relationships with clients and their families and being able to provide care that helps improve their quality of life.Overall, I highly recommend this company to anyone looking for a supportive work environment and a meaningful career in home care. Pros: Management, Great Scheduling, Awesome Clients, Decent Pay with room to grow! Cons: None
  
 
     Posted on Google  
   
   Amy M 
 7 June 2026
 
 
  Our family is so thankful for Assistance Home Care.  We worked closely with both Amanda and Vicky to ensure Mom was well cared for.  Mom was recovering from hip replacement surgery, and Dad had cancer, so finding the right person was essential.  Vicky and Amanda chose a caregiver they knew would be a "good fit" to care for Mom.  In addition, Assistance Home Care offers a special service in which monitors can be placed in various rooms in the house that will detect a FALL.  This was ideal, given both Mom and Dad's health issues.  We are thankful that Dad's fall was immediately detected.  Everything was OK, but it's an amazing piece of technology.  We would definitely recommend Assistance Home Care.
  
 
     Posted on Google  
   
   Elaine D 
 3 June 2026
 
 
  Wonderful Staff and management. A blessing in our lives!
  
 
     Posted on Google  
   
   Richard T 
 14 May 2026
 
 
  We truly appreciated having Assistance Home Care as our dedicated home health care partners throughout our journey. For more than two years, they consistently met our home care support needs, adjusted their services as needed, and made sure the in-home professional met all our standards. We wholeheartedly recommend AHC services to anyone navigating the challenging task of finding top-quality home care among the many options available.
  
 
     Posted on Google  
   
   Cindy W 
 5 May 2026
 
 
  We have been using Assistance Home Care for about 1 1/2 months. They are awesome to work with daily. The staff is helpful and the in home workers are providing great care & support that makes my mothers life easier and I have peace of mind. And, as we were settling in, we had to make changes to the schedule. Assistance Home Care has, and continues to be so flexible. I highly recommend this company!!!
  
 
     Posted on Google  
   
   Quiana S 
 16 April 2026
 
 
  They wonderful best job ever
  
 
     Posted on Indeed  
   
   Caregiver 
 16 April 2026
 
 
 Verified It’s a blessing to become apart of the company I love it What is the best part of working at the company?It’s all feeling like one big family the way they welcome and make everything so loving and comfortable I am thankful to be apart of the team great company What is the most stressful part about working at the company?There nothing stressful around it to me I love working with the company What is the work environment and culture like at the company?Thankful for my client matches What is a typical day like for you at the company?Loving and caring I adore helping
  
 
     Posted on Indeed  
   
   Care P 
 16 April 2026
 
 
 Verified Wonderful, very fulfulling. What is the best part of working at the company?Great company to work for. They do everything they can to ensure both the client and employer are care for.What is the most stressful part about working at the company?Nothing, everyone is very helpful and accommodating. They work with you to meet your availability.What is the work environment and culture like at the company?Happy to see you, cheerful and assitive.What is a typical day like for you at the company?Go to client site and provide the best care possible.
  
 
     Posted on Indeed  
   
   Care P 
 16 April 2026
 
 
 Verified A wonderful place to work for people passionate about making a positive impact I enjoy working for a company that cares just as much about the people they serve as much as I do. They value their employees and have created such a positive environment to grow and get the most out of your career. I feel blessed to work for a company that values me and allows me to do work that makes me feel fulfilled. Pros: Growth, Employee Appreciation, Fulfillment
  
 
     Posted on Indeed  
   
   Caregiver 
 16 April 2026
 
 
 Verified Phenomenal What is the best part of working at the company?I highly recommend this company. I have never worked for a company that made me feel more like family. This job acknowledges the good you do, A true team player. What is the most stressful part about working at the company?I have not experienced a stressful part since I’ve been employed here.What is the work environment and culture like at the company?The work environment is through the roof. You are never left unanswered are to figure things out on your own.What is a typical day like for you at the company?A bright easy day. They make it easy for you to accomplish your work goals.
  
 
     Posted on Indeed  
   
   Cna - 
 16 April 2026
 
 
 Verified Great workplace At Assitance home care everyone is treated like family. All of the staff is very friendly and supportive of each other. A great workplace environment and very welcoming of all. Overall a wonderful place to work.
  
 
     Posted on Indeed  
   
   Personal C 
 16 April 2026
 
 
 Verified Great place Great place to work, great training. They treat their employees and clients amazing. Flexiable with schedule! They appreciate their workers and clients Pros: Great hands on training Cons: None
  
 
     Posted on Indeed  
   
   Caregiver 
 16 April 2026
 
 
 Verified My experience has been enjoyable and fulfilling. What is the best part of working at the company?The best part of working with this company is the flexible scheduling. It works well with my lifestyle.What is the most stressful part about working at the company?The most stressful part about working at the company is the commute to various parts of the city. What is the work environment and culture like at the company?The environment varies, based on clients homes. The company culture is warm and inviting. What is a typical day like for you at the company?Help clients with getting dressed, assisting with walking/ mobility assist, light house work, meal prep and assisting with doctors appointments, medication reminders, hygiene needs and over all companionship.
  
 
     Posted on Indeed  
   
   Caregiver 
 16 April 2026
 
 
 Verified I’m glad I chose this team to work with What is the best part of working at the company?The Staff is a good team with their employees and Clients What is the most stressful part about working at the company?The only stressful part is the traffic sometimes in between shifts What is the work environment and culture like at the company?The work environment is very peaceful What is a typical day like for you at the company?A typical day always seems to be a good peaceful one
  
 
     Posted on Glassdoor  
   
   In H 
 16 April 2026
 
 
  Supportive management that values staff feedback Pros:Always listening to the staff members. Cons:I don't have any about the company
  
 
     Posted on Google  
   
   Doug H 
 1 April 2026
 
 
  Chris was very professional and very helpful. That put his organization at the top of my list for the companies we called. Even though it looks like we won’t be able to utilize their services, I am really pleased with his help and advice. Thank you, Chris!
  
 
     Posted on Google  
   
   Gregory W 
 30 March 2026
 
 
  Assistance Home Care is the best healthcare service there is. They were with me every step of the way during my recovery from rotator cuff surgery on my dominate arm.   They are still with me currently to guide me finish line
  
 
 
  
 
 
   Trustindex rating score: 4.8 of 5, based on 707 reviews

Why Work With Our Team

Responsive Support Team

✅ Emergency start care available

✅ 24/7 Care Management Team

✅ Back-up Care Professionals available

Personalized Home Care

✅ Customized Care Plans

✅ Quality Assurance Home Visits

✅ Consistent Care Professional Teams

Adaptive Care Plans

✅ Care Plans adapt as needs change

✅ Options available for shorter visits

✅ No long-term commitments, minimums or contracts

Our Story

“We founded Assistance Home Care in honor of my Mom. The most important thing to her was her family and having good quality time together and that was usually done right around the kitchen table. It is our commitment to you to help bring your family back around the table. Let us do the busy work, so that you can have good quality time with your family.”

– Sally Serfas, Co-Founder & Chief Care Officer

Meet With Our Team

Feeling Overwhelmed Caring For An Aging Loved One?

Choosing a home care provider for a loved one isn’t easy. Families struggle with real concerns about their loved one’s health, safety and wellbeing in ways that our Team truly understands from our roots.

Not sure what to do or what choice to make?
Feeling stretched thin across your own family, career and personal needs?
Experiencing emotional guilt among other family dynamics related to your loved one’s care?
Currently receiving home care with another provider and not experiencing quality care?
Noticing inconsistent care leading to undue stress and worry?
Unsure about what to do next?
Committed to being a family caregiver, but know that you can’t do it 24/7?
Worried about whether your loved one will ‘accept’ help in their home?

If you’re experiencing any of these feelings listed, know that you are not alone!

Request Your Meeting

Chicago Home Care Services

About Us

Memory Care

Movement Disorder Care

End of Life Care

Our Chicagoland Area Branch Team

Allison O’Neill, Director of Illinois Operations

Allison O’Neill is a seasoned business management and operations professional with over two decades of experience driving efficiency and growth in diverse organizations. Her expertise is complemented by a personal connection to the challenges of Alzheimer’s and Dementia, as she navigates these experiences within her own family, deepening her empathy and understanding of the complexities involved. In her free time, Allison cherishes moments spent with her two children, engaging in family adventures and activities that foster their development. She is actively involved in the Adolescent Special Needs Organizations/Events and Girl Scouts, where she encourages inclusivity and teamwork among youth. Allison enjoys cooking and often finds joy in creating new recipes for family gatherings. She is also dedicated to volunteering in her community, contributing her time to various school and local events to support and uplift those around her. Based in Downers Grove, Allison combines her professional expertise with her passion for family and community, striving to make a positive impact in all aspects of her life.

Edia Mushundusi, Assistant Area Care Manager

Edia is the Assistance Area Care Manager at our Chicago branch, bringing over 16 years of healthcare experience and a strong commitment to compassionate, family-centered care. Her healthcare journey began as a dietary aide, where she discovered her passion for helping others. Over the years, Edia advanced into management roles, gaining extensive experience across a variety of healthcare settings, including home care, home health, hospice, and chiropractic and physical therapy facilities. This diverse background allows her to understand client needs holistically and ensure high-quality, personalized care. Edia’s connection to Assistance Home Care is deeply personal. Growing up, she witnessed her father lovingly care for her grandmother during illness an experience that shaped her values of dignity, compassion, and respect. These values align closely with the core mission of Assistance Home Care and guide how Edia supports every client and caregiver she encounters. Outside of work, Edia is a loving wife and mother to her daughter and son. She played soccer through college and also participated in cheerleading, experiences that fostered teamwork, leadership, and resilience. In her free time, Edia enjoys hiking, playing sports, traveling, zip lining, learning new languages, and spending quality time with her family. Edia’s caring nature, family-oriented mindset, and firsthand experience with caregiving drive her dedication to providing exceptional, compassionate care to every family served by Assistance Home Care in Chicago.

Call Assistance Home Care Chicago

331-260-0444

Assistance Home Care Chicago Service Area

Assistance Home Care provides In Home Senior Care throughout DuPage County and select parts Will, Kane and Cook County. Our office at 1544 Ogden Avenue, Downers Grove, IL 60515 serves as our Chicagoland Headquarters and is equipped with a fully functioning Caregiver Training Lab to ensure that we have the best trained and supported staff in the greater Chicago senior care industry! Connect with our team today to learn more about what makes Assistance Home Care’s team of Caregivers, or Care Professionals the right choice for your aging loved one’s in-home care support needs.

Call Our Assistance Home Team Today! 331-260-0444

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Our Service Pledge

Our care services support the individual’s choices and preferences to be in their own home to maintain their dignity and independence. Here at Assistance Home Care, we make a pledge to you and your family to always provide a “Great Day”.

If at any point, while we are providing care to you or your loved one and you feel this pledge has not been met or you feel we did not do a wonderful job, please call us within 24 hours and allow us to make it right. In the words of our owner, we will simply ask, “What happened, and how can we make it better for tomorrow?”

Book a Free Consultation

Senior In-Home Care Service Areas Include But Aren’t Limited To:

Home Care in Bolingbrook | 60440

Home Care in Burr Ridge | 60527

Home Care in Carol Stream | 60197

Home Care in Darien | 60561

Home Care in Downers Grove | 60515

Home Care in Elmhurst | 60126

Home Care in Glen Ellyn | 60137

Home Care in Lombard | 60148

Home Care in Naperville | 60540

Home Care in Oak Brook | 60523

Home Care in Villa Park | 60181

Home Care in Wheaton | 60187

Home Care in Westmont | 60559

Home Care in West Chicago | 60185, 60186, 60510

Home Care in Woodridge | 60517

& Many More within DuPage, Will, Kane and Cook Counties!

Call Assistance Home Care Chicago

331-260-0444

“Thank you so much for your compassion and sympathy as well as for providing us with the perfect team to work with Louise, our aunt. Your support throughout her last days is immeasurable. ”

- Pat G

"Our decision to go with your company was clear when we saw the personal connection you made with our family at the initial meeting. You demonstrated genuine compassion for my dad and our family. Thank You! May God Richly Bless You, Your Family and Your Staff for your passion to care for others."

- Vickie E

“Our family will always be grateful to the loving care provided by Assistance Home Care. They truly helped us carry our load leaving more time to simply 'be' with our loved one in his final days.”

- Cathy G

“ As a RN case manager who was working full-time and caring for dad at my home in his last months, I was very particular about who I wanted to care for dad when I had to leave the house. The respite care provided was caring, confident and made me feel very secure.”

- Mary C

“Everything runs very smoothly with the arrangements we have made with them and probably most importantly, my father's spirits have improved and he so looks forward to his care giver coming. I highly recommend this organization to anyone searching for quality, caring, excellent service. ”

- Susan M

Download Assistance Home Care’s Chicagoland Brochure!

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